Shipping and Delivery

What is the estimated delivery time?

Depending on products ordered, it takes an average of 3 working days to 5 working days to make for print products ordered on Expat Print to ship and be delivered. If you are ordering from other Kenyan cities except Nairobi, orders may takes extra hours transit depending on the location distance.

How much are the delivery charges? delivers items purchased on the website across Kenya. Delivery charge is dependent on your location within the country. Please see below the charges applicable to your location: All print orders are exclusive of shipping cost unless otherwise mentioned.

How will the delivery be done?

Depending on your delivery address, we process our deliveries through Expat Print Direct Delivery. Locations around Nairobi are shipped by Expat Print Direct while other locations nationwide are delivered by other parcel delivery agencies.

Are prices inclusive of VAT?

No, we charge a VAT of 5% on all costs. This is remitted to the Kenya Revenue Services according to the Law.

Does deliver internationally? does not deliver items to locations outside Kenya currently. However, you can order print products on our site from anywhere in the world, but you’ll have to ensure the delivery address is within Kenya.

What is Expatprint’s return policy?

We offer a standard 7 day return policy for eligible print items in case you need to make a return and request a reprint. To return any items printed on, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.

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